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Sears Repair Service Complaint - kenmore broken washing machine
Sears Repair Service Complaint

Sears Repair Service Complaint

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kenmore broken washing machine


Two weeks ago I made an appt with Sears service. I was told a service representative would at my home at 8 a.m. Friday. At 8:15 a.m. I found a note on my door ...sorry we missed you. DAVE the service rep did not ring the doorbell to alert the 3 people inside the house of his arrival. I called service immediately and was told he had not closed my call, possible said the customer was not home and the lady on the phone sent him a message to call me. At 9 a..m. I called back and I was told a message was sent to DAVE to call me. At 11 a.m. I was told a message had been sent to DAVE to call me. I asked to speak to a manager and Ryan answered and told me he could reschedle me for this afternoon. I cancelled my appt and will work with a company that comes with better recommendations.


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